Garantie et assistance pour la série V

For all V Series support, you can contact us at Valiani.

All-Inclusive Assistance and Lifelong Learning
on the V Series cutters

Why are we so sure about the quality?

Our cutting machines are extremely reliable: they are made exclusively with high-value Italian mechanics. This is the reason why you can activate a 5 years warranty on almost every V Series machines, on all mechanical and electromechanical components. No one had done this before!

How will we always be by your side?

By purchasing a V Series machine you are not only entitled to a 5-year warranty: you will receive 12 months of free technical assistance too.

And once finished you can buy an All-Inclusive Technical Assistance Contract at Valiani.

What is included in the All-Inclusive support contract?

  1. A qualified technician always at your disposal;
  2. Priority access to the hot line;
  3. Remote connection to operate directly on your machine;
  4. A dedicated consultant.

You’ll never stop learning!

We want you to be able to use our machines as well as possible, expressing all their potential. Send us some cutting samples, we will record some videos to show you the quality and the precision of our cutting machines, contact our technical department, discover everything about the V Series machines and accessories.

Support Pages 03

All-Inclusive Assistance Contract

This All-Inclusive Assistance Contract is available for the V Series machines only. Sign-up today and get remote hotline assistance for 12 months! The contract will be issued by our daughter company Valiani, fill-in the form on their website to complete your request.

Request an All-Inclusive Support Contract here

Support Pages 01

5 Years Warranty Activation

Activate the warranty via the form below!

Have you purchased a V Series cutter? Don't wait any longer and upgrade your standard warranty to a 5-years warranty for free. This applies to all V Series except the Omnia Series.

  • Read all about the 5 Year Warranty conditions here.
  • Fill out the form within 30 days from the date of installation-testing of the product.
  • Only for valid purchases after January 1, 2025.
  • The 5-year warranty applies to all mechanical and electromechanical components (with the exception of only consumable parts).
  • Once you have completed the form, you will receive an email from Valiani confirming the activation of the services.

Warranty Activation

V Series Support

Do you have a Support Request? Or need Scheduled Maintenance Service?

Contact Valiani Support here