Leaders saw an immediate opportunity to introduce transformational change in order to:
Summa partnered with the client to usher in new organizational agility. We stood up small cross-functional teams focused on improving collaboration and delivery. At the same time, the project team drove the larger enterprise transformation through training, strategy workshops and focused program and team level coaching.
The bank is now well-positioned to deliver incremental value to its customers at a pace that is both sustainable and reflective of consumer expectations. Beyond the mechanics of Agile software development, the broader goal was to move towards organizational agility, enabling the financial institution to better engage with and delight its customers. Small cross-functional agile teams now deliver functionality that provides value to customers—they don’t simply create technology components. The client is realizing numerous downstream benefits
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